This policy explains how we handle business contact information submitted through Epson Print Partner forms, calls, and quotation requests. We collect the details needed to answer your inquiry, such as name, company, email, phone, application notes, substrate information, fleet size, service location, and communication preferences.
We use submitted information to respond to inquiries, prepare printer or service recommendations, coordinate sample tests, route service questions, and improve follow-up quality. We do not sell submitted contact information. We may share relevant details with logistics, service, or application specialists when they are needed to answer your request.
Business inquiry records are retained for reasonable commercial and support purposes. Access is limited to personnel who need the information for sales, engineering, service, or compliance work. You may request correction or deletion of your contact information where applicable law allows.
For privacy questions, contact [email protected] or use the contact form with "privacy request" in the project notes field.